Visitor Information
For the health and safety of our patients, our visitor policy is as follows:
- Visiting hours are from 7 a.m. to 9 p.m.
- After 9 p.m., all patients must enter and exit through the Emergency Room. The main lobby will be closed.
- Elective procedures or diagnostic imaging patients may have one visitor on the day of procedure and/or testing.
Active screening for symptoms is taking place at entrance to the Emergency Room only.
The visitation policy is managed by the Patient Experience and Security teams. They may be reached at 1-833-Mybaptist.
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Campus Map
Insurances Accepted
To view the insurances accepted at this hospital, click here.
Pricing
Healthcare needs are sometimes unpredictable. The cost of medical services shouldn’t be. At Baptist Health, our Central Pricing Office gives you accurate, out-of-pocket pricing information to help you avoid the financial guesswork.
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Patient Portal
Patient Rights & Responsibilities
Requesting Medical Records
Skip the Paperwork through PineApp
Now you can save time by using the new pre-registration feature on PineApp. Once your diagnostic imaging appointment is scheduled, simply complete your pre-registration before you arrive. At the time of your appointment, check-in will be more efficient than ever!
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*Estimated wait times are estimates only and cannot be guaranteed. While your medical condition will be evaluated by a qualified health care professional after your arrival, The estimated wait time indicated is the average estimated time it will take for you to be seen by a treating medical professional (physician, nurse, practitioner or physician assistant.
Depending on your medical condition and that of other patients at the center, the estimated wait time can change since patients are seen based on the severity of their condition, and the more critical patients are seen first. This estimate is provided for information purposes only and cannot be guaranteed.
During your visit at our facility, you may receive services from our facility as well as from other health care providers. You may receive a separate bill from these other health care providers, and they may or may not participate in the same health insurance plans as the facility. You should contact the health care providers who may render services to you for a list of the insurance plans with which they participate. You may also request from the facility and other health care providers a personalized estimate of charges. For a list of health care providers and medical practices who may provide services to you during your visit a Baptist Health facility, click here.
If you have any questions regarding a separate statement/invoice you received from a health care provider, please contact the specific health care provider’s or group’s billing offices.
If however, you have any questions or concerns directly pertaining to your Baptist Health facility bill, please contact our Patient Financial Services Department at 786-596-6507.
Additional information regarding patient billing and collection procedures, our financial assistance policy and charitable care program is available on our site.
Good Faith Estimate
If you are uninsured, you have a right to receive a Good Faith Estimate of Expected Charges under the No Surprises Act. Learn more.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more.
Resources for Hospital Data
Florida's Agency for Health Care Administration (AHCA) makes available data on hospital prices and performance on their Internet website at FloridaHealthFinder.gov and Pricing.FloridaHealthFinder.gov. The data on hospital prices and performance are based on a compilation of charges for the average patient. A patient's bill may vary from the average shown, depending upon the severity of illness and individual care needs. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient.