Visitor Information
For the health and safety of our patients, our visitor policy is as follows:
- Lobby hours are 7a.m.-9 p.m. Outside of those hours, patients’ family and visitors may come in through the Emergency Department entrance.
- Labor & Delivery and Maternity patients may have up to two designated support person(s) present at all times. Maternity patients may have children/sibling visitors post-delivery. Minors must be accompanied by an adult.
The visitation policy is managed by the Patient Experience and Security teams. They may be reached at 1-833-Mybaptist.
Parking
Campus Map
Classes & Events
To learn more about the classes & events being held at West Kendall Baptist Hospital, click here.
Volunteer Opportunities
Our volunteers come from all walks of life and bring countless skills and abilities with them. They are retirees, professionals, former patients, homemakers, military personnel, college and high school students, to name a few. From their volunteer experience, they gain added job skills, a broader network of connections, school credit and a feeling of purpose from donating time to helping others.
Here are a few areas where we invite volunteers to serve at West Kendall Baptist Hospital:
- Gift Shop
- Clerical/Office
- Patient Floors
- Tram Drivers
To join our team of volunteers, contact Volunteer Services at:
Phone: 786-467-2142
Email: WKBHvolunteerServices@baptisthealth.net
Adult Volunteer Application
College Student Volunteer Application
Teen Volunteer Application
Gift Shop
The West Kendall Baptist Hospital Gift Shop is located in the main lobby of the hospital.
Hours of Operation
Monday: 9:00am - 5:30pm
Tuesday - Thursday: 9:00am - 7:00pm
Friday: 9:00am - 5:30pm
Saturday: 11:00am - 4:00pm
Sunday: 11:00am - 4:00pm
To place an order for flowers, balloons, or other gifts, please call us at 786-467-2140 .
Deliveries to patient rooms can be arranged throughout the day.
Insurances Accepted
To view the insurances accepted at this hospital, click here.
Pricing
Healthcare needs are sometimes unpredictable. The cost of medical services shouldn’t be. At Baptist Health, our Central Pricing Office gives you accurate, out-of-pocket pricing information to help you avoid the financial guesswork.
Learn MoreResources
Patient Portal
Patient Rights & Responsibilities
Requesting Medical Records
Nursing Services
Through shared governance, Baptist Health nurses provide superior evidence-based patient- and family-centered care utilizing a professional model of practice. By embracing leadership, collaboration and service excellence, they demonstrate advocacy and support for staff, patients, families and physicians.
Learn MoreExplore Our Services
Awards & Accolades
Your generosity can make a difference in the lives of those who need it most.
*Estimated wait times are estimates only and cannot be guaranteed. While your medical condition will be evaluated by a qualified health care professional after your arrival, The estimated wait time indicated is the average estimated time it will take for you to be seen by a treating medical professional (physician, nurse, practitioner or physician assistant.
Depending on your medical condition and that of other patients at the center, the estimated wait time can change since patients are seen based on the severity of their condition, and the more critical patients are seen first. This estimate is provided for information purposes only and cannot be guaranteed.
During your visit at our facility, you may receive services from our facility as well as from other health care providers. You may receive a separate bill from these other health care providers, and they may or may not participate in the same health insurance plans as the facility. You should contact the health care providers who may render services to you for a list of the insurance plans with which they participate. You may also request from the facility and other health care providers a personalized estimate of charges. For a list of health care providers and medical practices who may provide services to you during your visit a Baptist Health facility, click here.
If you have any questions regarding a separate statement/invoice you received from a health care provider, please contact the specific health care provider’s or group’s billing offices.
If however, you have any questions or concerns directly pertaining to your Baptist Health facility bill, please contact our Patient Financial Services Department at 786-596-6507.
Additional information regarding patient billing and collection procedures, our financial assistance policy and charitable care program is available on our site.
Good Faith Estimate
If you are uninsured, you have a right to receive a Good Faith Estimate of Expected Charges under the No Surprises Act. Learn more.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more.
Resources for Hospital Data
Florida's Agency for Health Care Administration (AHCA) makes available data on hospital prices and performance on their Internet website at FloridaHealthFinder.gov and Pricing.FloridaHealthFinder.gov. The data on hospital prices and performance are based on a compilation of charges for the average patient. A patient's bill may vary from the average shown, depending upon the severity of illness and individual care needs. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient.