Preparing for Your First Visit
A Close, Comfortable Place to Stay
Hilton Miami Dadeland offers patients and their families a convenient, comfortable place to stay while receiving medical care at any of Baptist Health’s facilities. Located on the Baptist Health Baptist Hospital campus, it is a full-service hotel with signature services of Hilton Hotels & Resorts with a distinct focus on wellness.
Cancer Patient Support Services
The mission of the Cancer Patient Support Center at Miami Cancer Institute is to enhance the quality of life and health outcomes of patients with cancer and their caregivers by addressing their physical, psychological, social and spiritual needs through high-quality clinical care, education and research across the continuum of care.
From discomfort to emotional stress, a cancer diagnosis and its treatment can take a tremendous toll on the physical and emotional well-being of patients and their caregivers. Taking care of the whole patient is a key competent of providing world-class cancer care, it is central to our mission. Miami Cancer Institute's interdisciplinary team of physicians and allied health professionals work collaboratively to provide comprehensive, patient-centered care that focuses on your psychological, social and spiritual health. Our goal is to help you be independent and strong so you can continue your familiar activities.
Patient Experience
Baptist Health is committed to providing an outstanding patient experience. To achieve that goal, the Office of Patient Experience ensures the delivery of compassionate, high-quality care and service that exceeds the expectations of our patients and families. Our team of experts provides valuable support and resources to help our caregivers and staff members implement best practices at every step in a patient’s journey.
For more information or to share your story, call the Office of Patient Experience associated with your visit.
For a list of answers to frequently asked Billing questions, please visit this page. If you have other questions regarding your bill, please contact Customer Service on weekdays from 9am to 4:30pm at 786-596-6507 or 1-800-235-0065. For billing questions related to Baptist Health Medical Group physician practice visits, please call 786-594-6880.
Miami Cancer Institute
Office of Patient Experience: 786-527-7545
Hours & Days of Operation: Monday thru Friday, 8 a.m. - 5 p.m.